The agreement between you and Edgestone App for the EDGE app and edgestone.app.
Last updated: 11 September 2026
EDGE is a tool for stone-fabrication sales reps to make AI renders of customer spaces. By using it you agree to these terms. The short version: use it for real business, only upload photos and product details you’re allowed to upload (and tell your customer first), the renders are previews not exact matches, subscriptions are billed by Apple, and we limit our liability where the law allows — but never below your rights under the Australian Consumer Law (or NZ law).
These Terms of Service (“Terms”) are an agreement between you and Luke Richards trading as Edgestone App (ABN 38 771 204 317), of 17 Wallaby Close, Ewingsdale, Byron Bay NSW 2481, Australia (“EDGE”, “we”, “us”, “our”), the operator of the EDGE app and the website edgestone.app (together, the “Service”). By creating an account or using the Service, you agree to these Terms. If you don’t agree, don’t use the Service.
You must be at least 18 years old and using EDGE for business or professional purposes. If you use EDGE on behalf of a company, you confirm you have authority to bind that company to these Terms, and “you” includes that company.
You sign in through our authentication provider. You’re responsible for keeping your login details secure and for everything done under your account, including by any team members you invite to a seat. Keep your account details accurate, and tell us promptly if you think your account has been compromised. You can delete your account from within the app at any time (Settings → Delete account).
EDGE lets you photograph a space, detect surfaces, select stones, and generate AI renders showing those stones in the space, then organise and share them. Standard accounts come with a few clearly-labelled sample stones to get you started — you then load your own range, uploading your product names, specifications, and images (or ask us to help add them for you — see Assisted setup). (Some demonstration or trial accounts may be set up with a fuller catalogue.)
We may add, change, or remove features, and we may update how the Service works over time. For minor changes (improvements that don’t materially reduce the core features you pay for) we may make the change on notice. If a change would materially and adversely reduce the core features you’re paying for, we’ll give you at least 30 days’ advance notice, and you may cancel before the change takes effect — without penalty — and you won’t be charged for any period after your cancellation. Subscription payments and any refunds are handled through Apple (see section 5), and nothing in this section removes any rights you have under applicable consumer law (see section 15). Changes to your render allowance, plan, or price are governed by section 5.
Free renders. New accounts include 15 free renders so you can try EDGE. This is a one-off allowance, not a recurring subscription, and it does not automatically charge you. If your account was previously granted a different free-render allowance, you keep the allowance already granted to that account, subject to any renders you have already used. Introducing the 15-render allowance for new accounts does not reduce an existing account’s granted allowance. If you later subscribe, your subscription comes with its own render allowance; any unused free renders are not carried over or added to it.
Paid plans. Paid plans (currently Solo and Pro) are auto-renewable subscriptions bought through the Apple App Store. Each plan renews automatically each month until you cancel. Before you buy, the app shows the plan name, the exact price, the billing period, what’s included (such as your render allowance and team seats), and the renewal and cancellation terms.
How Apple billing works. Payment is charged to your Apple ID. You manage, change, or cancel your subscription, and request a refund, through your Apple account settings — refunds for App Store purchases are decided and processed by Apple, and EDGE cannot process them directly. To stop renewal, turn off auto-renew at least 24 hours before the period ends. Apple’s terms apply to the purchase.
Your statutory rights still apply. The Apple refund route does not remove any rights or remedies you have under the Australian Consumer Law (or the NZ Consumer Guarantees Act where it applies). Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have that can’t lawfully be excluded, and where the law gives you a remedy that only EDGE can provide, you may claim it directly from us — contact support@edgestone.app. See sections 15–16.
Restore purchases. If you’ve already bought a subscription, you can restore it using the “Restore Purchases” option in the app, or through your Apple account.
Changes to plans and prices. We may change plans, prices, and limits for future periods. We’ll give you at least 30 days’ notice before a change takes effect. If you don’t agree to a change, you can cancel before it takes effect — cancellation is free, without penalty, and you won’t be charged for the changed period. Changes won’t affect a period you’ve already paid for.
Your content after cancellation. If you cancel but don’t delete your account, you keep read access to your own galleries and proposals for the remainder of your paid period; account deletion and the 30-day deletion window are dealt with in section 14 and our Privacy Policy.
Promotional offers. From time to time we may offer you a promotion directly — for example a free trial, one or more free months, complimentary access to a plan, or a discount. We may change, pause, or withdraw future offers, and we may vary the terms of an offer before you take it up. If we need to change or end an offer you're already in, we'll do so consistently with your rights under consumer law and any notice we're required to give. Unless an offer clearly says otherwise, a promotion doesn't automatically become a paid subscription — to keep using paid features afterwards, you start a subscription yourself. Promotions don't reduce your rights under consumer law.
One month free. If you reach your free render limit, we may offer you one month of Solo or Pro free through the App Store. This offer is taken through Apple and requires a payment method on your Apple account. Unlike the free renders described above, this is a subscription offer: unless you cancel at least 24 hours before the free month ends, it automatically continues as a paid Solo or Pro subscription at the standard price shown, billed by Apple and renewing monthly until you cancel. You manage or cancel it in your Apple account settings; deleting the EDGE app or your EDGE account doesn't cancel an Apple subscription.
Complimentary access. As part of helping you get started, we may give you a period of complimentary access — for example three months — with no payment method required, and we may set your catalogue up for you. This is a promotion under Promotional offers above: it doesn't auto-charge and doesn't renew — when it ends, your included access (such as rendering) simply stops. If you'd like to continue, you start a paid subscription through the App Store.
You agree not to:
You keep ownership of the photos and content you upload (“Your Content”).
You must have the rights before you upload. You confirm and warrant that you have all the rights, permissions, and consents needed to upload Your Content and have it processed by EDGE. This includes:
Tell your customer first. Before uploading a customer-space photo, you must inform the customer that:
You are responsible for giving this notice and obtaining any consent the law requires. We provide an in-app customer-notice prompt to help you do this, and we recommend you keep a record. This supports — but does not replace — our own privacy obligations (see our Privacy Policy).
Don’t upload sensitive content. Do not upload photos showing people, children, mail, addresses, private documents, security systems, medical information, valuables, or other sensitive details unless it’s necessary and you have clear permission.
Licence to run the Service. You give us permission to host, store, process, send, and display Your Content, and to create renders from it (including by sending it to our service providers), only as needed to provide, secure, and support the Service. We do not use Your Content to train our own AI models, and we do not sell Your Content.
Shared links. Galleries and proposals can be shared through private links. Anyone with a link can view the content in it — which may show your customer’s space — while the link is active, so only share links with the intended recipient. Shared links normally expire 30 days after the most recent time they were shared, and re-sharing renews the same link for another 30 days; designated sample or legacy links may not expire. Shared pages are marked so that search engines are instructed not to index them. Expiry closes the shared page, but cannot recall copies a viewer has already saved. You’re responsible for who you share links with.
Assisted setup. EDGE doesn't provide, source, supply or stock any stones, and we don't obtain images from manufacturers or their websites. To help you get started, you can send us stone images you're already working with and ask us to add them to your catalogue for you. When you do: you confirm you have the right to use and share those images, exactly as if you'd uploaded them yourself; you give us your consent to upload them on your behalf; and the rights and warranties in [§§6–7] apply to them. This makes you responsible for the images and the rights in them — it doesn't change our own responsibilities for how we run the service. We only upload what you send us — we don't choose, source or substitute images, and we don't request particular brands or products. We use the images you send only to add them on your behalf, and don't keep separate working copies (such as email attachments) longer than needed to do that; once they're in your catalogue they're handled like your other catalogue content.
Renders are an AI-generated visualisation — a preview to help you and your customer picture an outcome. They are not exact or guaranteed matches to any real stone, product, or finished job. The real stone will look different in colour, pattern, veining, slab layout, seams, finish, edge detail, and lighting. Renders are not measurements, drawings, quotes, or specifications — don’t use them for ordering, cutting, manufacturing, installation, or final customer approval unless you separately check all the details using proper samples, measurements, and supplier information. Always confirm physical samples before ordering. EDGE doesn’t make any promises about a stone product’s availability, price, or suitability (these concern the third-party stone product, not the EDGE service) — always confirm those with your supplier.
To help make this clear to your customer, EDGE provides and displays a render disclaimer on the shared customer viewers. You must also tell your customer that renders are previews only — but because EDGE is itself the maker, host, and publisher of the render, the customer-facing disclaimer is provided and maintained by EDGE, not left to you alone, and EDGE accepts responsibility for its own customer-facing conduct rather than shifting it entirely to you.
Scan and digital samples. Scan lets you create a digital sample from a photo of a stone. A digital sample is a quick preview generated by Google's Gemini API; it can vary and is not an exact, measured or official representation of any product, and creating one doesn't imply any manufacturer's endorsement or approval. You're responsible for checking colour, pattern, scale and finish against the physical stone before relying on a sample or showing it to a customer. The permissions and complaints terms in [§§7 and 10] apply to photos you scan and to the samples created from them.
To make renders, EDGE sends your photos to a third-party AI provider — currently Google’s Gemini API — to detect surfaces and generate the image. EDGE uses Google’s paid Gemini tier, which does not use your photos to train Google’s AI models. Before you upload photos for the first time, EDGE will ask for your explicit permission to do this. If you don’t agree, you won’t be able to use the render feature. You can withdraw your consent at any time by deleting your account, which stops your access and any future render generation and begins the deletion process (section 14 and our Privacy Policy). If you need help, or wish to stop using the render feature without deleting your account, contact us at support@edgestone.app — contacting support is an assistance channel and does not by itself create an in-app consent-withdrawal control. Our Privacy Policy explains this in more detail.
Your permission for Scan. Scan uses Google's Gemini API to process your photo, so it needs your explicit permission — separate from your permission for room visualisations. Agreeing to one doesn't agree to the other. You can ask us to turn Scan off for your account at any time by emailing support@edgestone.app; we'll stop Scan for your account once we action your request. This stops future Scan processing — it doesn't delete samples you've already saved, withdraw your permission for other features, or cancel any subscription. To withdraw your permission entirely, delete your account. Saved samples belong to your workspace, so removing one team member doesn't delete samples saved to the workspace (unlike galleries or proposals that member created, which are removed with their account).
We (and our licensors) own the EDGE app, website, software, and branding. We give you permission to use the Service while these Terms apply. You can’t transfer this permission to anyone else.
You keep your rights in Your Content. The renders you make are yours to use for your legitimate sales purposes, under these Terms.
Stone and manufacturer names. Stone product names, brands, trademarks, and product images belong to their respective owners. You're responsible for the images in your catalogue and confirm you have the right to use them. You normally upload them yourself; if you ask us to help set up your catalogue, we may upload images you send us on your behalf (see Assisted setup). Either way, that responsibility stays with you. EDGE is not affiliated with, endorsed by, or sponsored by any stone manufacturer or brand unless we say so in writing. A render may resemble a real product; this does not imply any affiliation or endorsement, and does not mean the result is that exact product. (EDGE generates, hosts, and publishes the renders shown in its viewers, and is responsible for its own presentation of them — the “not affiliated” position does not put EDGE’s own conduct beyond reach; see the render disclaimer on the shared viewers.)
Reporting a concern (takedown). If you’re a stone manufacturer or rights-holder with concerns about how a product, brand, or image appears in EDGE, contact us at support@edgestone.app (or via the “report a concern” link on our customer viewers). We will acknowledge your report as soon as reasonably practicable and may limit access to the affected render while we review. We’ll consider both whether the user had the rights to the uploaded content and whether the way it is presented infringes, or creates a false impression of affiliation, approval, or sponsorship, and where it does, remove or correct it as soon as reasonably practicable and disable the relevant shared link. (Removing a render stops us serving it, but cannot recall copies a viewer has already saved or shared.) This mirrors the response process in our Privacy Policy for photo-related complaints.
You’re getting EDGE through Apple’s App Store, so these additional terms apply. You and we acknowledge that:
The Service relies on third parties, including Apple, Google, and our hosting, storage, and authentication providers. We don’t control them. Where the law allows, we’re not responsible for their independent acts, outages, changes, or failures. This doesn’t limit any rights you have under the Australian Consumer Law, NZ law, privacy law, or any law that can’t be excluded.
We aim to keep EDGE available and working, but we don’t guarantee it will be uninterrupted or error-free. We may suspend the Service for maintenance, security, legal, or urgent operational reasons, and may change or discontinue features. Where reasonable, we’ll try to give notice. This is subject to section 15 (your consumer rights).
You can stop using EDGE at any time (manage paid subscriptions through Apple), and you can delete your account from within the app.
We may suspend or terminate your access if you materially breach these Terms, or where we reasonably believe we need to in order to protect the Service, other users, or to comply with the law. Where a breach is capable of being fixed, we’ll give you notice and a reasonable chance to fix it before suspending or terminating; we may suspend immediately where there’s a genuine risk (for example, illegal content, a security threat, or non-payment).
If we suspend or terminate you for a reason other than your breach or genuine-risk conduct (for example, for our own operational convenience), we’ll give you reasonable advance notice where practicable. Subscription billing and any refunds are handled through Apple (see section 5), and nothing in this section removes any remedy you have under applicable consumer law (see section 15).
Your content on the way out. After you delete your account (or it is terminated), your account and its content become inaccessible. There is a 30-day recovery window during which the account remains recoverable, but you do not retain read access to your galleries, proposals, or other app content during that window — you can restore the account by signing back in and choosing Restore (or contact us for help). Permanent deletion begins after the 30-day recovery period, and provider-side cleanup may complete shortly afterward through retryable deletion processes, as explained in our Privacy Policy. On termination, your right to use the Service ends.
Australian Consumer Law (and NZ). Our services come with guarantees that cannot be excluded under the Australian Consumer Law, and (for NZ users) under the NZ Consumer Guarantees Act 1993 and Fair Trading Act 1986. Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have that can’t lawfully be excluded. Any disclaimer or limitation below applies only to the extent the law allows.
Subject to that, and where the law allows, the Service is provided “as is” and “as available”, and — except for the consumer guarantees that cannot be excluded — we don’t promise it will be uninterrupted, error-free, or secure, or that renders will be accurate or help you win any sale.
If we fail to deliver the Service in a major way, the consumer law may entitle you to cancel and be compensated or refunded for what you haven’t used, and you may also be entitled to compensation for other reasonably foreseeable losses. If the failure isn’t a major one, you may be entitled to have it fixed within a reasonable time. These are statutory remedies — they apply as the law provides, and (for subscription payments) any refund may be processed through Apple or as the law requires.
Where the law allows us to limit our liability for failing to meet a consumer guarantee in relation to services that are not of a kind ordinarily acquired for personal, domestic, or household use, and the failure is not a major failure, our liability is limited — at our choice — to supplying the service again, or paying the cost of having it supplied again. Where re-supply is not a genuine remedy in the circumstances, this limitation does not apply and your statutory remedies are unaffected. This limitation does not apply to a major failure or to liability under section 18 of the ACL (misleading or deceptive conduct).
Where the law allows, and subject always to section 15 (your consumer rights), and on the basis that liability between us should be proportionate to each party’s responsibility:
This limit applies only to the extent it is fair, reasonable, and permitted by law, and reflects the subscription value of the Service — it is not an attempt to shift unlimited risk onto you (your indemnity in section 17 is correspondingly limited and proportionate). It does not apply to:
You agree to cover us for reasonable third-party claims, and the losses, damages, and costs (including reasonable legal fees) we reasonably incur because of them, to the extent they are caused by:
This indemnity is limited the same way our liability is — you’re not liable to us for indirect or consequential loss, and not to any greater extent than is proportionate to your responsibility. You don’t have to cover us to the extent the claim, loss, or cost was caused by our own breach, negligence, wilful misconduct, unlawful act, or our own conduct and choices — including our generation, hosting, and publication of renders, how we present product or brand names in our viewers, and the public, link-shareable nature of galleries and proposals.
Conduct of claims. If we seek to rely on this indemnity, we’ll notify you promptly of the claim, let you participate in (and where you accept responsibility, take over) its defence, not admit or settle it without your consent (not to be unreasonably withheld), and take reasonable steps to mitigate the loss.
Our Privacy Policy (edgestone.app/privacy) explains how we handle personal information. By using EDGE, you agree to it.
These Terms are governed by the laws of New South Wales, Australia, and you submit to the courts of that state. If you’re in New Zealand, nothing in these Terms limits any rights or remedies you have under New Zealand law that can’t be excluded, including the Consumer Guarantees Act 1993, the Fair Trading Act 1986, and the Privacy Act 2020.
We may update these Terms. For minor changes, we’ll post the updated version with a new date. If we make a change that materially and adversely affects your rights, we’ll give you at least 30 days’ advance notice before it takes effect, and you may reject the change by cancelling before it takes effect — without penalty — and you won’t be charged for the changed period. Nothing in this section removes any rights you have under applicable consumer law (see section 15). We won’t treat your silence or continued use as acceptance of a change that materially worsens your position; for changes that don’t materially affect your rights, continuing to use EDGE after they take effect means you accept the updated Terms.
Questions about these Terms: support@edgestone.app (postal: 17 Wallaby Close, Ewingsdale, Byron Bay NSW 2481).