The agreement between you and Edgestone App for the EDGE app and edgestone.app.
Last updated: 13 July 2026
EDGE is a tool for stone-fabrication sales reps to make AI renders of customer spaces. By using it you agree to these terms. The short version: use it for real business, only upload photos and product details you’re allowed to upload (and tell your customer first), the renders are previews not exact matches, subscriptions are billed by Apple, and we limit our liability where the law allows — but never below your rights under the Australian Consumer Law (or NZ law).
These Terms of Service ("Terms") are an agreement between you and Luke Richards trading as Edgestone App (ABN 38 771 204 317), of 17 Wallaby Close, Ewingsdale, Byron Bay NSW 2481, Australia ("EDGE", "we", "us", "our"), the operator of the EDGE app and the website edgestone.app (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you don’t agree, don’t use the Service.
You must be at least 18 years old and using EDGE for business or professional purposes. If you use EDGE on behalf of a company, you confirm you have authority to bind that company to these Terms, and "you" includes that company.
You sign in through our authentication provider. You’re responsible for keeping your login details secure and for everything done under your account, including by any team members you invite to a seat. Keep your account details accurate, and tell us promptly if you think your account has been compromised. You can delete your account from within the app at any time (Settings → Delete account).
EDGE lets you photograph a space, detect surfaces, select stones, and generate AI renders showing those stones in the space, then organise and share them. Standard accounts come with a few clearly-labelled sample stones to get you started — you then load your own range, uploading your product names, specifications, and images. (Some demonstration or trial accounts may be set up with a fuller catalogue.)
We may add, change, or remove features, and we may update how the Service works over time. For minor changes (improvements that don’t materially reduce the core features you pay for) we may make the change on notice. If a change would materially and adversely reduce the core features you’re paying for, we’ll give you at least 30 days’ advance notice, and you may cancel before the change takes effect — without penalty — and receive a pro-rata refund of the unused part of your current period. Changes to your render allowance, plan, or price are governed by section 5.
Free renders. New accounts include a set number of free renders (currently 75) so you can try EDGE. This is a one-off allowance, not a recurring subscription, and it does not automatically charge you. If you later subscribe, your subscription comes with its own render allowance; any unused free renders are not carried over or added to it.
Paid plans. Paid plans (currently Solo and Pro) are auto-renewable subscriptions bought through the Apple App Store. Each plan renews automatically each month until you cancel. Before you buy, the app shows the plan name, the exact price, the billing period, what’s included (such as your render allowance and team seats), and the renewal and cancellation terms.
How Apple billing works. Payment is charged to your Apple ID. You manage, change, or cancel your subscription, and request a discretionary (change-of-mind) refund, through your Apple account settings — those refunds are decided by Apple, and EDGE cannot process them directly. To stop renewal, turn off auto-renew at least 24 hours before the period ends. Apple’s terms apply to the purchase.
Your statutory remedies still apply. The Apple refund route is in addition to, not instead of, your rights under the Australian Consumer Law (and the NZ Consumer Guarantees Act where it applies). Where the law entitles you to a consumer-guarantee remedy, you can claim it directly from EDGE — you don’t need to seek an Apple refund first. Contact us at support@edgestone.app and we’ll provide it within a reasonable time. Where the law entitles you to a refund, we’ll provide a refund (we’ll only give account credit instead if you agree to it). See sections 15–16.
Restore purchases. If you’ve already bought a subscription, you can restore it using the "Restore Purchases" option in the app, or through your Apple account.
Changes to plans and prices. We may change plans, prices, and limits for future periods. We’ll give you at least 30 days’ notice before a change takes effect. If you don’t agree to a change, you can cancel before it takes effect — cancellation is free, without penalty, and you won’t be charged for the changed period. Changes won’t affect a period you’ve already paid for.
Your content after cancellation. If you cancel but don’t delete your account, you keep read access to your own galleries and proposals for the remainder of your paid period; account deletion and the 30-day deletion window are dealt with in section 14 and our Privacy Policy.
You agree not to:
You keep ownership of the photos and content you upload ("Your Content").
You must have the rights before you upload. You confirm and warrant that you have all the rights, permissions, and consents needed to upload Your Content and have it processed by EDGE. This includes:
Tell your customer first. Before uploading a customer-space photo, you must inform the customer that:
You are responsible for giving this notice and obtaining any consent the law requires. We provide an in-app customer-notice prompt to help you do this, and we recommend you keep a record. This supports — but does not replace — our own privacy obligations (see our Privacy Policy).
Don’t upload sensitive content. Do not upload photos showing people, children, mail, addresses, private documents, security systems, medical information, valuables, or other sensitive details unless it’s necessary and you have clear permission.
Licence to run the Service. You give us permission to host, store, process, send, and display Your Content, and to create renders from it (including by sending it to our service providers), only as needed to provide, secure, and support the Service. We do not use Your Content to train our own AI models, and we do not sell Your Content.
Shared links. If you create a shareable gallery link, anyone with that link can view the renders in it — which may show your customer’s space. You’re responsible for who you share links with.
Renders are an AI-generated visualisation — a preview to help you and your customer picture an outcome. They are not exact or guaranteed matches to any real stone, product, or finished job. The real stone will look different in colour, pattern, veining, slab layout, seams, finish, edge detail, and lighting. Renders are not measurements, drawings, quotes, or specifications — don’t use them for ordering, cutting, manufacturing, installation, or final customer approval unless you separately check all the details using proper samples, measurements, and supplier information. Always confirm physical samples before ordering. EDGE doesn’t make any promises about a stone product’s availability, price, or suitability (these concern the third-party stone product, not the EDGE service) — always confirm those with your supplier.
To help make this clear to your customer, EDGE provides and displays a render disclaimer on the shared customer viewers. You must also tell your customer that renders are previews only — but because EDGE is itself the maker, host, and publisher of the render, the customer-facing disclaimer is provided and maintained by EDGE, not left to you alone, and EDGE accepts responsibility for its own customer-facing conduct rather than shifting it entirely to you.
To make renders, EDGE sends your photos to a third-party AI provider — currently Google’s Gemini API — to detect surfaces and generate the image. EDGE uses Google’s paid Gemini tier, which does not use your photos to train Google’s AI models. Before you upload photos for the first time, EDGE will ask for your explicit permission to do this. If you don’t agree, you won’t be able to use the render feature. You can withdraw your consent later by contacting us. Our Privacy Policy explains this in more detail.
We (and our licensors) own the EDGE app, website, software, and branding. We give you permission to use the Service while these Terms apply. You can’t transfer this permission to anyone else.
You keep your rights in Your Content. The renders you make are yours to use for your legitimate sales purposes, under these Terms.
Stone and manufacturer names. Stone product names, brands, trademarks, and product images belong to their respective owners and are loaded by you, not by EDGE. EDGE is not affiliated with, endorsed by, or sponsored by any stone manufacturer or brand unless we say so in writing. A render may resemble a real product; this does not imply any affiliation or endorsement, and does not mean the result is that exact product. (EDGE generates, hosts, and publishes the renders shown in its viewers, and is responsible for its own presentation of them — the "not affiliated" position does not put EDGE’s own conduct beyond reach; see the render disclaimer on the shared viewers.)
Reporting a concern (takedown). If you’re a stone manufacturer or rights-holder with concerns about how a product, brand, or image appears in EDGE, contact us at support@edgestone.app (or via the "report a concern" link on our website and customer viewers). We will acknowledge your report within 5 business days and may limit access to the affected render while we review. We’ll consider both whether the user had the rights to the uploaded content and whether the way it is presented infringes, or creates a false impression of affiliation, approval, or sponsorship, and where it does, remove or correct it within 10 business days and revoke the relevant gallery link. (Removing a render stops us serving it, but cannot recall copies a viewer has already saved or shared.) This mirrors the response process in our Privacy Policy for photo-related complaints.
You’re getting EDGE through Apple’s App Store, so these additional terms apply. You and we acknowledge that:
The Service relies on third parties, including Apple, Google, and our hosting, storage, and authentication providers. We don’t control them. Where the law allows, we’re not responsible for their independent acts, outages, changes, or failures. This doesn’t limit any rights you have under the Australian Consumer Law, NZ law, privacy law, or any law that can’t be excluded.
We aim to keep EDGE available and working, but we don’t guarantee it will be uninterrupted or error-free. We may suspend the Service for maintenance, security, legal, or urgent operational reasons, and may change or discontinue features. Where reasonable, we’ll try to give notice. This is subject to section 15 (your consumer rights).
You can stop using EDGE at any time (manage paid subscriptions through Apple), and you can delete your account from within the app.
We may suspend or terminate your access if you materially breach these Terms, or where we reasonably believe we need to in order to protect the Service, other users, or to comply with the law. Where a breach is capable of being fixed, we’ll give you notice and a reasonable chance to fix it before suspending or terminating; we may suspend immediately where there’s a genuine risk (for example, illegal content, a security threat, or non-payment).
If we suspend or terminate you for a reason other than your breach or genuine-risk conduct (for example, for our own operational convenience), we’ll refund the pro-rata unused portion of your current paid period.
Your content on the way out. After you delete your account (or it is terminated), there is a 30-day recovery window during which you keep read access to your own galleries and proposals, after which Your Content is permanently deleted, as set out in our Privacy Policy. On termination, your right to use the Service ends.
Australian Consumer Law (and NZ). Our services come with guarantees that cannot be excluded under the Australian Consumer Law, and (for NZ users) under the NZ Consumer Guarantees Act 1993 and Fair Trading Act 1986. Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have that can’t lawfully be excluded. Any disclaimer or limitation below applies only to the extent the law allows.
Subject to that, and where the law allows, the Service is provided "as is" and "as available", and — except for the consumer guarantees that cannot be excluded — we don’t promise it will be uninterrupted, error-free, or secure, or that renders will be accurate or help you win any sale.
If we fail to deliver the Service in a major way, you can cancel and get a refund for what you haven’t used, or get compensation for its reduced value, and you may also be entitled to compensation for other reasonably foreseeable losses. If the failure isn’t a major one, you may be entitled to have it fixed within a reasonable time.
Where the law allows us to limit our liability for failing to meet a consumer guarantee in relation to services that are not of a kind ordinarily acquired for personal, domestic, or household use, and the failure is not a major failure, our liability is limited — at our choice — to supplying the service again, or paying the cost of having it supplied again. Where re-supply is not a genuine remedy in the circumstances, we’ll instead provide a pro-rata refund or credit. This limitation does not apply to a major failure or to liability under section 18 of the ACL (misleading or deceptive conduct).
Where the law allows, and subject always to section 15 (your consumer rights), and on the basis that liability between us should be proportionate to each party’s responsibility:
This limit applies only to the extent it is fair, reasonable, and permitted by law, and reflects the subscription value of the Service — it is not an attempt to shift unlimited risk onto you (your indemnity in section 17 is correspondingly limited and proportionate). It does not apply to:
You agree to cover us for reasonable third-party claims, and the losses, damages, and costs (including reasonable legal fees) we reasonably incur because of them, to the extent they are caused by:
This indemnity is limited the same way our liability is — you’re not liable to us for indirect or consequential loss, and not to any greater extent than is proportionate to your responsibility. You don’t have to cover us to the extent the claim, loss, or cost was caused by our own breach, negligence, wilful misconduct, unlawful act, or our own conduct and choices — including our generation, hosting, and publication of renders, how we present product or brand names in our viewers, and the public, link-shareable nature of galleries.
Conduct of claims. If we seek to rely on this indemnity, we’ll notify you promptly of the claim, let you participate in (and where you accept responsibility, take over) its defence, not admit or settle it without your consent (not to be unreasonably withheld), and take reasonable steps to mitigate the loss.
Our Privacy Policy (edgestone.app/privacy) explains how we handle personal information. By using EDGE, you agree to it.
These Terms are governed by the laws of New South Wales, Australia, and you submit to the courts of that state. If you’re in New Zealand, nothing in these Terms limits any rights or remedies you have under New Zealand law that can’t be excluded, including the Consumer Guarantees Act 1993, the Fair Trading Act 1986, and the Privacy Act 2020.
We may update these Terms. For minor changes, we’ll post the updated version with a new date. If we make a change that materially and adversely affects your rights, we’ll give you at least 30 days’ advance notice before it takes effect, and you may reject the change by cancelling before it takes effect — without penalty — and receive a pro-rata refund of the unused part of your current period. We won’t treat your silence or continued use as acceptance of a change that materially worsens your position; for changes that don’t materially affect your rights, continuing to use EDGE after they take effect means you accept the updated Terms.
Questions about these Terms: support@edgestone.app (postal: 17 Wallaby Close, Ewingsdale, Byron Bay NSW 2481).